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Web-based Origination System for GE Capital (Ireland)
GE Capital’s consumer lending operation in Ireland and the
United Kingdom (UK) is largely accomplished through the use of brokers.
Due to the number of brokers in these two countries and the complexity
of mortgage and insurance premium financing, the need for a web-based
solution was apparent. CHC designed, built, and installed a fully
functional web-based system to meet the needs of GE Capital in this
market. The Web-based Origination system enables brokers and partners
to quickly propose business contracts with an automated loan decision
making, manage their customer portfolio and pipeline, and generate
pre-prepared loan documentation online – dramatically reducing
thousands of daily calls into GE’s call centers.
This system is used by over 400 named users throughout Ireland and
UK and facilities over 20 million euros of business monthly.
System Highlights:
Web-based system.
Large historical data conversion.
Electronic document generation and management.
Interfaces with a legacy-based accounting system.
Mortgage Management System for
GE Capital (Ireland)
eMortgage is an online mortgage business management system that
enables GE Capital staff to view and manage loan applications. The
eMortgage system, much like the eBroker system, supports document
generation and integrates with the GE Capital back office.
eMortgage has both business-to-business (B2B) and business-to-customer
(B2C) components. The B2B component provides an electronic application
interface, customer tracking, and a broker pipeline with the ability
to manage mortgage loan applications, view status, and determine
necessary documentation to underwrite and pay out loans.
The B2C component enables account management by consumers. It allows
consumers to apply for a mortgage, track their application status,
print documentation, and determine documentation requirements.
System Highlights:
Web-based system.
Large historical data conversion.
Electronic document generation and management.
Multi-layer hierarchical security system.
Short project completion timeframe.
GE-Drive Infrastructure Relocation
System for GE Capital (Ireland)
GE-Drive, GE Capital’s primary proposal capture system for
the auto finance sector was previously hosted and managed in Paris,
France. CHC designed a completely new server and network architecture
for GE-Drive, ordered servers and associated equipment, and installed
equipment in GE Capital’s new data center in Watford, England.
CHC transferred all data from the existing system to this new system.
All users were transferred without any incident or business interruption.
System Highlights:
Large server farm installation comprising six enterprise-class servers.
Procured new hosting provider (GE Home Lending in UK) at a cost-savings
to GE in excess of 112,696.32 EUR ($150,000) per year.
Negotiated a new SLA with 20/7 support
with only four hours not on.
The previous provider gave support of only
eight hours a day, five days a week.
Complicated transition from existing system to the new infrastructure.
Moved procured equipment to France and transferred site with no
downtime.
Uptime has improved more than 60% since move.
Business critical application.
Internet-facing application.
Short project completion timeframe.
One Direct Interface System for
GE Capital (Ireland)
CHC created an interface between an affinity, One Direct, and GE
Capital for this urgent project that required development and implementation
of a massive interface in less than three months. CHC’s small
business size enabled project completion in a timeframe not possible
in other circumstances.
System Highlights:
RPG development.
C++ Communications Application, with a perfect performance record
since implementation.
Data mapping tool creation - future project use of this tool resulted
in cost savings to GE Capital due to re-use of code and consolidation.
Disaster Recovery System for GE
Capital (Ireland)
Designed and built a disaster recovery network for GE Money (Ireland).
System Highlights:
Design level-3 catastrophic disaster plan.
System relocation to disaster recovery site.
Design/implement network including Wide Area Networks (WAN) connections
to corporate network.
Processing facility.
Setup all key third party connections to GE corporate, affinities,
etc.
Built disaster recovery systems for key business applications: One
Direct, GE Drive, and Branch Access.
Executed multiple successful disaster recovery tests.
EBS Building Society Interface
System for GE Capital (Ireland)
EBS is Ireland's leading mutual building society. Similar to a credit
union, EBS offers personal banking, loans, investments, and insurance
to its member owners.
CHC established electronic transmittal
of loan offers from EBS’s existing system to its members via
the GE Capital website. CHC created a new ‘generic interface’
into the Irish Lease/Loan system to provide a means for third parties
to securely submit proposals from their back office systems and
get instantaneous decisions.
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